EcoHive Support
Local Pickup Inspection Checklist
What Dallas-area buyers should check during local pickup before taking home a used, open-box, or refurbished scooter.
Local pickup gives Dallas-area buyers a chance to inspect the exact scooter before taking it home. Use the pickup window to check condition, accessories, app status, and ride-safety basics.
Check before leaving
- Brand, model, and condition label.
- Charger and included accessories.
- Display, lights, and warning icons.
- Tires, brakes, folding latch, stem, and handlebar.
- Cosmetic condition compared with listing notes.
- App pairing or account status when it matters to the model.
- Any known recall or support notice that may apply.
Ask before pickup ends
- Is this new, open-box, like-new, refurbished, tested return, or used?
- What is included?
- What warranty language applies?
- Are there known cosmetic or inspection notes?
- Does app binding matter for this unit?
EcoHive's 30-day warranty covers electronic components only. Tires, cosmetic wear, normal wear, user damage, crash damage, water damage, and misuse are not covered.
Need Help?
Contact us with your order details, scooter model, and clear photos if you need direct support.
Good context helps separate warranty, shipping, setup, and compatibility issues much faster.